Zoho unveils the ‘first bot for CRM,’ plus a new ‘serverless’ infrastructure service

Original Post: http://feeds.marketingland.com/~r/mktingland/~3/EKHowujNE4M/zoho-unveils-first-bot-crm-plus-new-serverless-infrastructure-service-235367

Known for its collection of business software, the company is now adding a voice/text conversational interface and a for-hire backend to its CRM.

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