Incorporating a chatbot? How to put the customer first

Original Post: http://feeds.marketingland.com/~r/mktingland/~3/_aR2e5saAAs/incorporating-chatbot-put-customer-first-232478

Sure, chatbots can cut costs, but columnist Jay Baer says before you jump on the chat bandwagon, you need to make sure you’re putting the customer first.

Please visit Marketing Land for the full article.

Leave a Reply

Your email address will not be published. Required fields are marked *