How to Track User Behavior on a Website Using CRO Tools

Original Post: http://feedproxy.google.com/~r/crazyegg/~3/r2sz8GZhFvQ/

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You have the ability to compile more data than you could ever need about your website visitors using conversion rate optimization (CRO) tools. But why should you care about user behavior? After all, CRO is just about maximizing clicks, conversions, and sales, right? Why should it matter what happens in between those actions? I’m here to tell you that it matters — a lot. User behavior gives you insight into how your website visitors act, think, and make decisions. While they’re contemplating a decision — for instance, about whether or not to sign up for your email newsletter — you…

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