Google ups its AI services with new Contact Center solution and developer tools

Original Post: http://feeds.marketingland.com/~r/mktingland/~3/JUxtwvILi5I/google-ups-its-ai-services-with-new-contact-center-solution-and-developer-tools-245023

The tech giant’s conversational platform is now turning into an intelligent virtual agent and agent helper.

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